IMPORTANT

In an effort to delay the spread of COVID-19 / coronavirus, most subject librarians will be working from home for the time being.  However, we are still here to support you.

These are the channels you can use to contact us:

  • Email – you will find the contact email for your subject team on your subject’s Library Guide – see libguides.swansea.ac.uk
     
  • Chat – you can chat online with a librarian by click on the blue Ask a Librarian link on your subject’s library guide.  The chat service is staffed from 9am – 5pm
     
  • Video Link - Appointments can be conducted via a video link using Zoom.  To request this, click on ‘Make an online appointment (Zoom)’ on your subject’s library guide.  You will need to download Zoom to your PC or device first.  Click the link below for instructions on how to do this:

        How to set up and use Zoom

 

Further help on using Zoom can be found at:

Video clip guide to joining a Zoom meeting

Guide to joining a Zoom meeting via Mac or PC

 

Staff support for Zoom

Information on using Zoom for staff is available at:

 https://staff.swansea.ac.uk/it-services/zoom/

If you are a staff member and have any problems using Zoom you can contact the Welsh Video Network team:

Email:  WVN-Support@Swansea.ac.uk

Tel: 0300 688 0688

On campus internal Tel: Extension 5700