Due to the ongoing situation with COVID-19 and consequent restrictions at both Swansea University and external organisations, Document Supply Services are now providing services remotely. We do not have access to the library buildings at this time.
If you need essential content for your research and it is not held by Swansea University libraries, then we can obtain an interlibrary loan or copy from another library for you. You can make a request if:
It is free to make a request, but please be aware that there is a cost to the Library (approximately £16 per loan and £11 per copy). Casual requests are therefore discouraged.
Your request may be supplied by British Library On Demand. When registering with On Demand for the first time, please allow 5 minutes between completing registration and downloading your document.
We can obtain:
We cannot usually obtain:
*Dissertations & Theses
Check British Library EThOS (UK theses) and ProQuest Dissertations & Theses (International theses) for free and subscribed access to e-theses before making a request. If a thesis has not previously been digitised and we are unable to obtain a loan, then you may be able to purchase a copy via these services:
Due to high cost, the library is unable to subsidise the purchase of theses.
For information on accessing Swansea University theses, please see the E-Theses and Theses Library Guide.
|Loan / Copy Requests||Free|
Renewal 1: Free
Renewal 2: £5
|Overdue Fee||£1 per day|
|Uncollected Loan Fee||£10|
|Lost Loan Replacement Fee||£179.20 (British Library default fee)|
Requests are usually fulfilled within the following times:
However, lender supply times can vary and we advise allowing up to 10 working days for your request to be fulfilled.
To cancel a request, please contact us as soon as possible.
Interlibrary loans do not automatically renew. To request a renewal, please contact Document Supply Services by email or phone +44 (0)1792 295045.
Renewal 1: Free
Renewal 2: £5.00 per loan (added to library account)
Please allow time for your renewal request to be processed. Renewal is subject to lender permission and loans may be recalled at any time.
How to request material:
Requests for photocopies or the loan of material held by Swansea University can be initiated by emailing us at: email@example.com or to our postal address. Please include your contact phone number, postal and email address with each request. If you are a customer from the UK, please provide your British Library account number with each request.
Copies – £9.80 + VAT
Loans – £15.80
CONARLS members are charged the current rate for the scheme.
We accept IFLA vouchers as payment for international loans or photocopies.
All items are loaned for a period of six weeks and are renewable for a further six weeks unless otherwise indicated. Some items may be restricted for use only within your institution, e.g. theses. Please check our catalogue before requesting material to make sure that it can be borrowed.
We will lend: