What Library and IT support services are now available?
Students and colleagues should access resources and support services electronically wherever possible. Our online Library guide is available and provides information on accessing electronic resources and about accessing support from Customer Services and Subject Librarians. Information on accessing IT support from the Customer Service Team is available on our Help and Support page.
Please be aware that service hours are subject to change at short notice in response to Welsh Government and University Management requirements. Please check opening hours pages for up-to-date details.
Request & Collect
If there is no alternative and a print resource is required, you can use our Request & Collect Service to request an item from the Library Catalogue and collect it from the Library of your choice. Recalls have now been switched off so that users will not need to worry about returning requested items while unable to visit campus. Check the Opening Hours pages for up-to-date details of each Library.
Bookable study spaces
Bookings are required to use PC workstations and study spaces at Bay Campus and Singleton Park Libraries. Full details and a link to the booking page are available on the Book a Library/Study Space page.
ID card collection
You can collect ID cards from Information Desks at Bay and Singleton Park Libraries, according to where your course of study is based if you are a student. If you are not attending Campus presently to work or study, please do not visit to collect a card.
Document Supply/Scanning Services
Full service details are available in the Document Supply Library Guide.
Transcription Centre
The Transcription Centre is open to students requiring accessible formats.
Loan laptops
Laptop loans are available from Bay and Singleton Park Libraries. We are working with College colleagues to prioritise students who have financial hardship or other extenuating circumstances. Please contact your College Student Engagement or Admin teams to request a loan in the first instance. They will verify need and liaise with Library staff. Seventy-two new self-service lockers have recently been installed at Bay and Singleton Park Libraries and self-service laptop loans will be available very soon.
Remote access to University PCs
Students have access to over 2000 University PCs remotely. Full details and instructions for connecting are available on the remote PC access service page.